Contact Us

To contact us about admissions, fill out our admission form here or call 1.888.454.5506.
If you or someone you know is in crisis and needs immediate help, dial 9-1-1 or call your local crisis line.

Have  a question?

 

 

Contact Daybreak

If you have a question that was not answered in our FAQ, please call or fill out the form below.
  • This field is for validation purposes and should be left unchanged.

Tour Spokane Daybreak?

creynolds@daybreakyouthservices.org

 

Want to Volunteer?

Volunteer Application

Want to make a Donation?

COVID-19 FREQUENTLY ASKED QUESTIONS

GENERAL INFORMATION

IS DAYBREAK STILL ACCEPTING REFERRALS AND CLIENTS AT THIS TIME?

Yes, Daybreak continues to provide treatment services to our clients at this time and we are still accepting referrals. However, we are taking additional care and caution in screening new intakes for fever, cough, difficulty breathing, and other COVID-19 related symptoms. Our safety of our clients and staff is of our utmost priority.

Daybreak exists to save the lives of young people by demonstrating love and bringing hope for their future.  The youth, our state, and our communities are counting on Daybreak to continue fulfilling this mission, particularly in the face of the anxiety we are seeing today.  Our mission is constant in good times and in tough times. We are taking every reasonable precaution to maintain a safe environment for clients and staff. 

 

HOW IS DAYBREAK SCREENING FOR COVID-19?

Daybreak is taking proactive steps to maintain a safe workplace and encourage and/or adopt practices protecting the health of our employees, clients, and visitors at all Daybreak locations.

Daybreak is screening clients, staff, and any necessary visitors for symptoms of acute respiratory illness e.g., fever, cough, difficulty breathing, and other COVID-19 related symptoms before entering any of our facilities.

New clients and their families will be required to participate in a phone health screen the day prior to admission.Upon admission, each client will receive a health screen including a temperature check and clients in our facilities will be screened daily for COVID-19 symptoms.

WHAT IS DAYBREAK DOING TO PREVENT THE SPREAD OF COVID-19?

Daybreak is taking precautionary steps to minimize the spread of COVID-19 in our facilities and in our community by following the CDC’s and the DOH’s safety recommendations. This includes: 

  • Screening clients and necessary visitors for symptoms of acute respiratory illness (e.g., fever, cough, difficulty breathing) before entering any of our facilities.
  • Halting and postponing all unnecessary visitations, outings, and facility tours with community partners at all Daybreak locations in order to minimize the outbreak. 
  • Daybreak administrators and office personnel are currently working from home to minimize the spread of the disease and any unnecessary staff will be encouraged to work from home unless needed otherwise.
  • Daybreak is implementing proper safety and sanitization procedures( e.g., hand washing, constant disinfecting of high-touch surface areas, avoiding touching eyes, nose, or mouth, and social distancing).

WHAT SANITIZATION AND CLEANING PRACTICES IS DAYBREAK IMPLEMENTING IN ITS FACILITIES?

Daybreak understands the severity of the situation and is taking the safety and health of it's clients and staff very seriously. 

  • Clients and staff are washing their hands regularly with soap and water for at least 20 seconds.
  • People are avoiding touching their face because  eyes, nose, and mouth are entry points for the virus.
  • High-touch surface areas are being disinfected frequently with alcohol based products.
  • Hand sanitizer is used regularly by staff and clients on necessary outings.
  • Workstations are provided with cleansing wipes to keep hard surfaces clean.
  • All food is served by staff, including the salad bar.
  • Clients and staff are washing and sanitizing their hands before and after eating.
  • Reception areas have signs posted and screen visitors before they enter a facility.
  • Hand Sanitizer and masks are provider for anyone walking into the facility.

We will continue to work with the Washington Department of Health (DOH) and the Washington Healthcare Authority (HCA) to monitor the changing conditions in the state.

FREQUENTLY ASKED QUESTIONS

INPATIENT PROGRAM

Is inpatient allowing visitors at this time?

No, Daybreak's Inpatient Facilities are not allowing unnessary visitors at this time. In order to practice good social distancing and reduce the spread of the virus, we are currently halting and postponing all unnecessary visitations, outings, and facility tours with community partners, friends, and family at all Daybreak locations.

To help minimize the spread of the virus, Daybreak will not be hosting family visits. Daybreak will increase the use of phone calls with families to help maintain communication with family members. 

If you have questions about this, please call:

Are clients allowed to go on outings?

The outings are part of the treatment process for the clients we serve, and we will continue to provide certain outings when necessary. Hand sanitizer will be provided and used regularly when clients are on outings. Additionally, clients will maintain of distance of 6 feet from others when out.

Parks, hiking

HOW CAN I SUPPORT MY CHILD IN TREATMENT?

Family participation in therapy has proven to dramatically increase recovery success. Attending group sessions, utilizing visitation hours and participating in weekly phone calls are great ways to demonstrate your support. 

WHAT SHOULD I PACK?

Head to our Packing Lists page for a list of items that you’ll want to bring (and keep at home) for residential treatment.

What happens if a client develops COVID-19 symptoms?

If a client develops a fever or cough, they will be provided with a mask to wear and they will be relocated to an area where they will not be able to spread the contagion to others. If appropriate arrangements for the client can be made, they may be discharged until they are well and can continue treatment.

are clients allowed weekend passes?

To help minimize the spread of the virus, Daybreak will not be issuing weekend passes for clients at this time. Instead, Daybreak’s Recreation Department will introduce new outdoor outings for the clients on the weekends.

DOES DAYBREAK ACCOMMODATE DIETARY RESTRICTIONS?

Yes. All meals for inpatient clients are prepared by Daybreak’s kitchen staff, and special dietary requirements can be accommodated with the presence of a physician’s note upon intake. Daybreak strives to keep sugar and caffeine intake at a minimum during treatment.

DOES DAYBREAK ACCEPT INVOLUNTARY CLIENTS?

Daybreak does accept parent-initiated clients as well as voluntary clients. Involuntary treatment initiated by a noncustodial party (friend, neighbor, school official, etc.) under “Ricky’s Law” will be available at a later date.

FREQUENTLY ASKED QUESTIONS

OUTPATIENT PROGRAM

How long is the program?

A client’s length of time in outpatient is variable and based on individual needs. There is no set timeline.

HOW long are individual therapy sessions?

Outpatient individual therapy is an hour long session.

Where are group and individual therapy sessions located?

Any and all outpatient services are located in our outpatient buildings. This includes both individual and group therapy.

Our Vancouver outpatient facility is located at 11818 SE. Mill Plain.

Our Spokane outpatient facility is located at 200 N. Mullan Rd.

How long are group therapy sessions?

Outpatient group therapy can be roughly 1.5 hours to 3 hours depending on the type of group and therapeutic outings.

FREQUENTLY ASKED QUESTIONS

EVALUATION & TREATMENT

WHAT IS THE LENGTH OF STAY FOR EVALUATION & TREATMENT CLIENTS?

The length of stay is 1 to 14 days, depending on individual needs.

WHAT SORT OF BEHAVIOR WOULD PREVENT DAYBREAK FROM BEING ABLE TO ADMIT A PATIENT?

Daybreak is unable to admit patients who are displaying aggressive behavior in multiple domains (school, home, community center, etc.).

DO YOU HAVE MEDICAL STAFF AT YOUR FACILITIES?

Yes. Daybreak’s medical team includes a psychiatric nurse practitioner, on-site nursing staff and a medical director.

FREQUENTLY ASKED QUESTIONS

WISE PROGRAM

How is WISe different?

Wraparound with Intensive Services is a new approach to helping youth and their families with intensive behavioral health needs. Our trained professionals and peer supports will provide services and care at locations and times that work best for you and your family. WISe teams offer support in community and home-based settings where you feel most comfortable.

WHO CAN RECIEVE WISE?

WISe is available to Medicaid-eligible individuals ages 0-20 that meet access to care standards.

WHO IS ON OUR WISE TEAM?

Our WISe team is a combination of an experienced team of mental health professionals. The team includes a care coordinator, a mental health therapist, and a peer partner to work with your family to meet you and your teen where you are in your recovery process.

WHAT DOES PEER SUPPORT LOOK LIKE?

Peer support is an Apple Health Medicaid service that pairs trained professionals (peer counselors) to work with individuals in recovery. Peer counselors will share their own stories to help foster hope and personal growth for individuals in recovery. Their assistance and support will help promote responsibility and assist in helping you and your teen regain control and success in your life.

We’ll be adding more FAQs to this page in the coming weeks. In the meantime, if you didn’t find the answers you were looking for, check out our Policies & Procedures page. You can also contact us with additional questions.